Licence keys explained

A licence key (for HeavyPro it looks like HPRO-XXXX-XXXX-XXXX) is personal. You find it under My account and in your order email.

How many computers

A key works on two computers at the same time. HeavyPro's Licence button shows how many of your computers use it.

Online and offline

• While you are online, the program re-checks your licence every 20 minutes, quietly.
• Offline, it keeps working for up to 14 days, and warns you only in the last 3.

Moving to a new PC

• Press Licence → Deactivate this PC on the old computer. That frees its slot at once.
• Old PC gone or Windows reinstalled? When your key is at its limit, a computer that has not checked in for 30 days gives its slot to the new one by itself.

Note: a key moved between computers very often is stopped for a while, to protect against sharing. If that happens to you by accident, write to us and we'll sort it out.

Why it is safe

Every licence answer is signed by rotaidem.com for exactly your PC and your key. A fake server, an edited licence file or a copied licence are all refused, so your key is worth something.