Rotaidem Help

RotaHub troubleshooting

Can't log in, a product won't install, or it doesn't show up in the sim: quick fixes.

Updated 2026-11-15

I can't log in

  • Use the same email and password as on rotaidem.com. Forgot it? Reset your password.
  • Confirmed your email after signing up? Check your inbox (and spam) for the confirmation mail.

Install or update won't start

  • Close Microsoft Flight Simulator. RotaHub never changes the Community folder while the sim runs.
  • Check your internet connection and press Refresh.

The product doesn't show up in the sim

  • Press Repair on the product: it puts the Community folder links back.
  • Changed your Community folder or library location? Check both in Settings.

RotaHub asks me to update

The Rotaidem team can ask older copies to update when a newer RotaHub is needed. Press the bar's button, or download RotaHub again from Downloads.